Order are made-to-order in New York. Please allow for up to 5 business days for us to make your order.
Orders are usually shipped within 5-7 business days after your order has been processed. Orders are not shipped or delivered on weekends or holidays. Shipping rates are determined by weight and shipping destination at point of purchase. Items may be shipped individually or together due to varying item availability.
While we endeavor to ship to most countries, all international orders are subject to review. If confirmation is not received within 48 hours, please email us directly.
Upon shipment, you will receive a shipment confirmation email. Please note, we cannot ship to APO/FPO or PO Box addresses.
All payments upon shipment are final. We do not offer returns or exchanges unless otherwise agreed by PRAE. If you are unsatisfied with your order within 3 days after your package has arrived, please contact us at firstname.lastname@example.org